Privacy Policy

1. PURPOSE OF COLLECTING AND USING PERSONAL INFORMATION
During the ordering stage, customers will provide us with relevant personal information: Full name, address, email and other contact information.

BunnyHillConcept is committed to keeping all customer information confidential when sending personal information to BunnyHillConcept

All personal information related to customers sent to us is only used for the purpose of contacting and exchanging directly with customers during the time of placing orders at BunnyHillConcept

We are committed to not exchanging or selling customer information for commercial purposes.

The consumer information protection policy only applies to information that customers submit on our official website bunnyhill.vn. Any information you register on other websites or addresses is not within the scope of this consumer information protection policy.

2. SCOPE OF INFORMATION USE
Providing services to customers.

Contacting and resolving with customers in special cases.

Do not use customers' personal information for purposes other than confirming and contacting when customers need to buy our products.

3. INFORMATION STORAGE PERIOD
Members' personal data will be stored until the administrator requests to cancel. In all other cases, members' personal information will be kept confidential on our server.

4. PERSONS OR ORGANIZATIONS THAT MAY HAVE ACCESS TO SUCH INFORMATION
The information collected from members will be accessed by the administration, customers and authorities upon request

5. ADDRESS OF THE INFORMATION COLLECTION AND MANAGEMENT UNIT
BUNNY HILL BUSINESS HOUSEHOLD

Address: 25 Tran Quang Dieu, Ward 14, District 3, Ho Chi Minh City

Email: tungle.bhc@gmail.com

Hotline: 0903314875

6. METHODS AND TOOLS FOR CONSUMERS TO ACCESS AND ADJUST EDIT YOUR PERSONAL DATA ON THE E-COMMERCE SYSTEM OF THE INFORMATION COLLECTION UNIT
Customers have the right to check, update, adjust or cancel their personal information by contacting the website administrator to do so.

Customers have the right to submit complaints about information security content, please contact the website administrator. Upon receiving these responses, we will reconfirm the information, if it is true as reflected by the customer, depending on the level, we will have timely handling measures.

7. MECHANISM FOR RECEIVING AND HANDLING COMPLAINTS RELATED TO CUSTOMER PERSONAL INFORMATION:
Customers' personal information is committed to absolute confidentiality according to the personal information protection policy. The collection and use of each customer's information is only carried out with the consent of that customer, except in cases where the law provides otherwise.

Do not use, transfer, provide or disclose to any third party any customer's personal information without the customer's consent.

In the event that the server storing the information is hacked, leading to the loss of customer personal data, we will be responsible for notifying the authorities to promptly investigate and handle the matter and notify the customer.

Absolute confidentiality of all online transaction information of customers including accounting invoice information of digital documents

The Management Board requires individuals when registering/purchasing to provide full relevant personal information such as: Full name, contact address, email, phone number, etc., and is responsible for the legality of the above information. The Management Board is not responsible for and will not resolve any complaints related to the rights of that member if it is determined that all personal information provided by that member when initially registering is incorrect.

When discovering that their personal information is being used for the wrong purpose or scope as announced, members can provide information and evidence related to this to the address:
BUNNY HILL BUSINESS HOUSEHOLD

Address: 25 Tran Quang Dieu, Ward 14, District 3, Ho Chi Minh City

Email: tungle.bhc@gmail.com

Hotline: 0903314875